Accredited by The Ministry of Education

Business English

English is the language for international business, and companies expect their staff to communicate effectively with both internal and external customers at a high level. Business English programmes are for adult learners who want to improve all their English language skills in business and professional situations.

Sponsoring organisations will see improved staff performance, motivation, improved working practices and cost savings, local and regional networking, and access to other professionals via a common language.

Business English is offered at levels from complete Beginner through to Advanced. On application, students are assessed and assigned to the appropriate level course.

Duration: 36 hours
                Regular - over a period of six weeks 
                Intensive - over a period of three and a half weeks

Levels:

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Beginner

This is a course for adult learners who have little or no experience of English, but who need to gain a basic knowledge of the language for work, travel and social situations.

Benefits: By the end of the course participants will be able to:

  • Communicate in English
  • Read simple texts and signs
  • Listen for main ideas and specific information
  • Write sentences
  • Write e-mails
  • Use beginner grammar, adjectives, etc.
  • Form questions

Topics covered:

  • Requesting services/products
  • Checking understanding
  • Telephoning; Emailing
  • Travel information
  • Introductions
  • Buying and selling
  • Online and telephone bookings
  • Asking for and giving directions
  • Answering the phone and text messages

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Elementary

This is a course for adult learners who need English for work, travel and everyday situations. It focuses on the key language skills to help working adults become operational in English as soon as possible.

Benefits: By the end of the course participants will:

  • Start speaking in English immediately
  • Revise basic grammar and learn to speak confidently about the past, present and future
  • Learn survival phrases and key words that you need in your working life
  • Practise essential listening and pronunciation skills

Topics covered:

  • Greetings
  • Numbers
  • People and places
  • Food and drink
  • Telephoning
  • Dealing with hotels
  • Describing companies
  • Networking - social questions
  • Computers and the internet
  • Discussing careers
  • World travel and different cultures
  • Future careers

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Pre-Intermediate

This course is aimed at adult learners who want to improve their English in business and professional situations. It is a highly communicative course that would be suitable for a wide range of people including experienced business professionals and those new to the workplace.

Benefits: By the end of the course participants will be able to:

  • Use authentic materials
  • Develop all four language skills: Reading, Writing, Speaking and Listening
  • Interpret written data to develop concise and extensive writing skills
  • Improve pronunciation, e.g. word and sentence stress, rhythm and intonation
  • Consolidate grammar from elementary level
  • Learn new vocabulary
  • Use spoken and written activities based on case-study materials
  • Independent learning strategies to consolidate crucial points
  • Develop key communication skills

Topics covered:

  • Introductions & greetings
  • Occupations / jobs
  • Companies
  • The place of work
  • Day to day work
  • The working environment
  • Work history
  • Plans
  • Visits and travel
  • Trade fairs
  • Sales
  • Product description
  • Entertaining
  • Welcoming visitors
  • Dealing with problems

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Intermediate

This course is aimed at adult learners who want to improve their English in business and professional situations. It is a highly communicative course that would be suitable for a wide range of people including experienced business professionals and those new to the workplace.

Benefits: By the end of the course participants will be able to:

  • Use authentic materials
  • Develop all four language skills: Reading, Writing, Speaking & Listening
  • Interpret both graphical written data to develop concise and extensive writing skills
  • Improve pronunciation, e.g. word and sentence stress, rhythm and intonation, connected speech
  • Introduce Lower intermediate level grammar and vocabulary
  • Use spoken and written activities based on case-study materials
  • Use independent learning strategies to consolidate crucial points
  • Develop key business communication skills

Topics covered:

  • Marketing campaigns
  • Imports and exports
  • Coping with meetings
  • Business ethics
  • Careers
  • Companies
  • Stress
  • Entertaining
  • Traveling

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Upper Intermediate

This course is ideal for busy business professionals who are concerned with managing the business at an operational level, as well as those who are looking to a future management role.

Benefits: By the end of the course participants will:

  • Be able to write effective emails, letters, reports, proposals, faxes and memos
  • Have revised all grammar tenses
  • Have learnt how to read body language
  • Be able to negotiate
  • Be able to deal with complaints
  • Be able to discuss globalization
  • Be able to manage face to face meetings

Topics covered:

  • First impressions
  • Managing change
  • The boss
  • Face to face
  • Risk and Reward
  • Persuasion
  • Paranoia
  • The deal - negotiating
  • Globalisation
  • Business past and present

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Advanced

This course is ideal for busy business professionals who are concerned with managing the business at an operational level, as well as those who are looking to build on the knowledge gained at Upper Intermediate level with a future management role in mind.

Benefits: By the end of the course you will be able to:

  • Use authentic materials
  • Enhance all four language skills: Reading, Writing, Speaking & Listening
  • Interpret both graphical and written data to develop concise and extensive writing skills
  • Improve pronunciation, eg word and sentence stress, rhythm and intonation and connected speech
  • Focus on Advanced Level grammar and vocabulary
  • Use spoken and written activities based on case-study materials
  • Understand independent learning strategies to consolidate crucial points
  • Develop key business communication skills

Topics covered:

  • Communication
  • International marketing
  • Building relationships
  • Success
  • Job satisfaction
  • Risk
  • E-commerce
  • Team building
  • Raising finance
  • Customer service
  • Crisis management

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